Who we are

Our website address is: https://print-post.co.uk. Print & Post is registered in England and Wales as Print & Post Services Ltd (No. 12656282). The registered office is at 5 Wortheys Close, Malmesbury, Wiltshire, SN16 9UD. Any requests in relation to this policy or your data can be made by email (info@print-post.co.uk) or by mail to the registered address above.

We are committed to treating your personal information responsibly and ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you fill out the contact form on our site, you will be required to provide your name, email address and a short message with your query. By submitting this form, you agree to these terms and permit us to use this data for the purposes of contacting you regarding your query. This data may be stored on our website, on our email server and on any contact/lead handling system in use at the time.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Additional information

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • For the purpose of carrying out purchases and transactions through the website.
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Who we share your data with

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may transfer your information to the purchaser of the assets or shares of our company. We may also use your personal information to send you promotional information about third parties which may be of interest to you.

We try to limit the data we share with third-party services as much as possible, but in some cases it may be necessary to share your data with others. This will only be done with your consent, or where it is necessary to fulfill an Order you have a placed with us or a contract we have with you. If you choose to place an order with us, the order details will be stored within the WooCommerce system on our web hosting servers – only people directly involved with handling orders will have access to this information. Payment by credit card, debit card or PayPal is handled externally and PayPal are responsible for the handling of this data. If you choose to upload a file to the Print & Post website (regardless of whether you place an order), this file will be stored within our web hosting servers – this is a technical requirement for the operation of the Print & Post website. Any uploaded file will be removed from our web hosts servers and our computer systems within 30 days of upload (or within 30 days of the order being completed), although some files may remain within backups of the Print & Post website for the duration of the retention of the backup. For the purposes of providing postage, we may need to share document recipient’s address with postal suppliers such as Royal Mail.

If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible. We will promptly correct any information found to be incorrect.

You may choose to restrict the collection or use of your personal information by emailing us at info@print-post.co.uk.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How we protect your data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.